Frequently Asked Questions
Do I need to give you my password?
No. A public username or a post link is all we need. We never ask for the password of your social media accounts at any step. If someone asks for it in our name, it is not us.
Is it allowed by Instagram, TikTok and YouTube?
No. These platforms prohibit artificial engagement in their terms. A platform may remove delivered engagement or restrict an account. You accept this risk when you order; see section 2 of the Terms of Use.
Does my account need to be public?
Yes. Followers cannot be delivered to a private account, so the account (or the post) must stay public until the order is finished.
How long does delivery take?
The start time depends on the service. Each service card shows its estimated start time before you order, and you can follow the progress live on the order page.
What if only part of my order is delivered?
The amount for the part that was not delivered is refunded to your balance automatically. You do not need to do anything. See the Refund Policy.
What if followers drop later?
Services with a refill period re-send the dropped part for free if you request a refill within that period. The period is shown on the service card before you order.
Can I change my balance currency?
No. The currency (TRY or USD) is chosen when you sign up and stays the same for the account.
Can I cancel an order?
Not once it is placed: orders go to delivery right away. If the supplier rejects or cancels an order, you get a full refund automatically.
Which payment methods are available?
Balance top-up methods are coming soon. You will see them here and in your panel when they are ready.